Performance audit
A standalone review of the hotel, its operation and the opportunities to improve. You get a clear starting point before committing to further work.
Hospitality consultant · Leadership speaker · Writer
I help independent hotels understand what is holding them back, strengthen their teams and put practical changes to work.
01 / Story
From Romania to Prague, my path has taken me through hospitality, general management, regional leadership and an Executive MBA.
I believe better results come from clear standards and people who are trusted to meet them. That belief shapes how I work with hotel owners, managers and teams.
02 / Services
Start with a clear view of the problem. Then decide what kind of support will make a difference.
A standalone review of the hotel, its operation and the opportunities to improve. You get a clear starting point before committing to further work.
Focused support to put the agreed changes into practice and help the operation get back on track. A 90-day engagement can be shaped around the hotel's needs.
Ongoing work alongside owners and managers to strengthen performance, leadership and accountability. The commercial arrangement is agreed separately.
Practical sessions for hospitality businesses on leadership, motivation and building teams that can do their best work.
03 / Leadership
04 / Operations
The work moves from understanding the hotel to helping its people make change stick. Guest experience, team leadership and commercial discipline need to support one another.
05 / Publications
The Grounded Manager is where I write about leadership, hospitality and the human side of performance.
Contact
Hospitality consultant and writer
Good work starts with a conversation.